Real Work-at-Home Jobs: 12 Companies That Hire Customer Service Reps (updated 5/24/2018)

Real Work-at-Home Jobs: 12 Companies That Hire Customer Service Reps
Got great customer service skills? Well, turn it into a perfect work-at-home opportunity. Many top-brand companies are looking for work-at-home customer service reps to take inbound calls. You could be next!

Recomended Reading:
Undress for Success: The Naked Truth About Making Money at Home.

Real Work-at-Home Jobs: But who are these companies?
Whether 1-800 Flowers or Walgreens—these top brand companies need home-based workers to work as customer service reps. These well-known brands outsource their customer service calls to companies that hire U.S.-based agents. Why not you?

Real Work-at-Home Jobs: What are the qualifications?
Got a great telephone voice? Well, that will get you started, but you’ll need much more, especially strong customer service skills. You’ll also need high-speed Internet access, a computer, a landline, and a quiet place to work—all of which you pay for on your own, as, most of the time, there is no reimbursement for these expenses. However, some companies, like Amazon, due provide the telephone. I worked for Amazon as a WFH agent during the holidays in 2014, so I have first-hand knowledge. Amazon also provides two weeks’ paid training.

Recommended Reading:

How to Find Real Work From Home Jobs: Plus 150 Companies That Hire Home-Based Workers!

Real Work-at-Home Jobs: How much does it pay?
Hourly rates range from an average of $8 and $15 an hour, depending on your experience, call volume and accounts. You must be able to work a minimum of 15 to 20 hours per week; however, some are able to work full-time. Some can even work overtime. Again, that depends on the company.  With flexible scheduling, you’re able to work around your life, not the other way around. Plus, you can pick an account fits your background and interests.

The Work-at-Home Success Bible: A Complete Guide for Women: Start Your Own Business; Balance Work and Home Life; Develop Telecommuting Strategies.

So, where can you find real work-at-home customer service jobs? Here is a list of companies that hire home-based workers:

    1. – At-Home Advisor
      If you love exploring the ways technology helps you do all your favorite things, you’ll probably be great at sharing your knowledge with others. That’s what you’ll do every day as an Apple At Home Advisor. And with each customer conversation you have, it becomes clear: You’re not just supporting technology. You’re supporting people.
    2. – Virtual Call Center Agent
      Liveops connects you to work in customer service as an at-home virtual call center agent. You’ll find tons of different service opportunities that you can do right from your home, with schedules that work for your life.
      Our agent workforce is made up of highly qualified independent contractors. We partner with clients from different industries, providing them with educated and experienced professionals, as well as a talented project management team. Agents like working for us, as evidenced by our #1 rating on Glassdoor.
      Deliver call center services from home using the Arise Platform. It’s easier than you think!

      Every great career has a beginning. Many people just like you have discovered amazing careers with Convergys. Search for opportunities around the world and explore the different career paths Convergys has to offer.
      If you are a PRO who is “virtually established” to offer services, we may be a match made in the clouds. ACD Direct is virtually the best in its industry!
      We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We also create exceptional experiences for our employees.
      We invite you to join our journey, and take your career places along the way!
    8. Sykes
      SYKES Home offers exciting careers helping others through customer service. Join the team of 6,000 agents across North America who accept inbound calls routed virtually to their homes, supported by our team of leaders dedicated to helping you succeed and grow in a fulfilling career. It’s a great opportunity to those seeking flexibility – such as single parents, students, those looking for a second career or members of military families. Work at home means no commutes, working in comfy clothes, freedom to relocate without giving up your job – all while doing meaningful work.
      Sometimes, Amazon has virtual (or “work-from-home”) positions available to qualified individuals who live in some areas. So if you aren’t near a physical Amazon location, or just want to see if there are virtual opportunities in your area, you’re in the right place. Virtual opportunities are not available in all areas–specific questions about virtual positions can be discussed during the interview process with your recruiter.
    10. Alorica (formerly West At-Home)
      When you’re an at-home agent, the flexibility is there for your schedule and life priorities, but the expectation of professionalism, loyalty and drive to take care of employees remains. Alorica at Home is different from other work-at-home opportunities in that it is run as a business, employees are treated as professionals and support is available—the only difference between Alorica at Home and other successful businesses is that over half of its employees work from home.
    11. Sutherland
      At Sutherland, we help strengthen our client’s brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.
    12. Vivint
      At Vivint, our customers are our top priority. That’s why we’re dedicated to having an all-star service team. Vivint’s Customer Service department plays an integral role in making the customer experience not just good but exceptional. Because our customers depend on us, it’s important for them to know that we’re here 24x7x365 to help their families no matter what. Be part of a team that cares as we deliver truly award-winning customer service.

Want other work-at-home ideas? Here’s are four books that you might find useful:

Recommended Reading:

Home Staging for Profit: How to Start and
Grow a Six Figure Home Staging
Business in 7 Days or Less

Secrets of Home Stagers Revealed So
Anyone Can Start a Home-Based
Business and Succeed

How to Start a Wedding Planning Business

Start Your Own Gift Basket Business (StartUp Series)

81 thoughts on “Real Work-at-Home Jobs: 12 Companies That Hire Customer Service Reps (updated 5/24/2018)

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  4. I’m interesting in working from home as a customer service representative. I have worked in office for many.


    Gloria Darby

  5. Hi Gloria!

    Thanks for stopping my blog. Checkout any of the sites listed in the post. I have three friends who are doing just that–working from home as customer service reps.

    Also, check out my Tweets. I post one work-at-home job each day (M-F only). If you don’t Twitter, you can access them from the right-hand side panel on my blog, which says, “Check Out My Tweets.”

    Good luck and God Bless you.

    Ms. No Single Mama Drama
    Where We Keep It Real and Drama Free

  6. As we are all discussing Real Work-at-Home Jobs: 12 Companies That Hire Customer Service Reps Ms. No Single Mama Drama's Blog, A job candidate in order to find a job online has to register with websites that list the job offerings. These websites provide job listings in any criteria the job seeker wants. The kind of job, the location of the job offered, the pay, working hours etc, can be set and specific jobs are displayed accordingly. Therefore, finding a job online is the best method of job hunting.

  7. I have been looking for a online job for so long and i think that i have found one but the only thing is how do i get started,im still a little slow when it come’s to computer’s so i need a little help.can someone help me please.thanks to any one that can.

  8. Thanks so much for this forum. I have worked in a call center for six years as customer service. I am back in school and i needed an evening job that would allow me to go to work and school. I have had a few interviews but no one told me i was hired for the job. I never considered a work at home job as an evening job for me. I only looked for outside of the home jobs. The weirdest thing is when i was putting in resumes for different companys to work out of the home (which is a job search company) sent me a list of different jobs that might interest me. Among that was a work at home job. I thought “‘whatever”” i decided to fill out the application. It was tech support and took me forever to complete. I got a call in maybe 5 days reguarding my application. While going through their interview process i missed alot of hours and lost money at my current job. At the end i was told i did not have the job. I felt discouraged but that made me want a work at home job even more. The reason is because i saw that i could actually work at home as customer service. I saw that someone actually called and interviewed me. I felt it was a possible.
    I looked at alot of forums and i put in work at home applications day and night for a week.
    I stumbled on this forum (i still dont know how i found it) and immediately when i saw west at home i knew that this was a good forum. West is the job that gave me a chance to start my career as customer service. I also saw alpine. Even though the resume process is VERY LONG, (like 6 hours to complete) after they have you take a customer service class and they tell you how lucky you would be to work for them. They also contacted me immediately for an interview. They only took 2 days before they responded. I finally found a job through this forum whom hired me the next day after i put in my application. The hours are very flexible. I can work as many or as few hours as i want as long as i am in the company’s minimum for the week. I set my own schedule. I go to work when i want to. I can also work anywhere in the United States. (this was a plus the other jobs explained i had to keep the same phone number and stay at the same location). I just want to say thank you again for this list because it was truly an answer to my prayers. The other jobs that i was offered set my hours for me and i knew that with my schedule for school most likely i would not be able to work them. Thanks again

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